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WEAPON VAULT™
Support
Need a hand with Weapon Vault? We're happy to help. Everything in the app stays private and on your device, so most questions are quick to answer.
Common questions
How do I get started?
Open the app, add your first firearm, then add its ammo, accessories, and any documents. Your first 7 days are a free trial — try every feature before deciding on a plan.
How do I print or email a DOPE card?
Open a firearm, add a load with its ballistic coefficient and muzzle velocity, then open the Scope Dial / DOPE Card. Choose MIL or MOA and color or black & white, then print it or email it to yourself to print from a computer.
What does Weapon Vault cost?
Start with a
7-day free trial. After that:
Basic — up to 5 firearms —
$1.99/month, or
Pro — unlimited firearms —
$4.99/month. Every plan includes photos, documents, ammo, accessories, the scope dial and DOPE cards, loan tracking, the theft packet, and full on-device encryption. No ads, ever, and we never sell your information — because we don't have it. See full
pricing.
How do I manage or cancel my subscription?
iPhone: open Settings → tap your name → Subscriptions → Weapon Vault. Android: open the Google Play Store → your profile → Payments & subscriptions → Subscriptions → Weapon Vault. Your subscription is handled by Apple or Google — we can't see or change it from our end.
I forgot my passcode — can you recover my data?
No — and that's by design. Your passcode unlocks the key that encrypts your data on your device. We never receive it and there is no back door, which is what keeps your records truly private. Choose a passcode you'll remember, and keep a secure backup using the in-app Export feature.
How do I move my records to a new phone?
Use the built-in Export feature to create a secure, encrypted file, then import it on your new phone. Your data moves directly between your devices — never through us.
The scope-dial numbers look off — why?
Ballistic and scope-dial values are estimates for standard conditions, based on the ballistic coefficient, muzzle velocity, and zero you enter. Always verify against manufacturer data and your own live-fire results before relying on them. Double-check your inputs (BC, velocity, and zero) if a number seems far off.
Is my information private?
Completely. Everything you enter stays
encrypted on your own phone. There's no account, no cloud, and no server — we never see your data. See our
Privacy Policy for details.
Still stuck? Email Info@WeaponVault.com or browse the full FAQ.